IT service desk support whenever you need it
Let us manage and solve your service requests 24/7/365
If your organization uses technology in one way or another, and Outsourced IT Service Desk may be exactly what you need: the single point of contact (SPOC) that can be leveraged by both end users and different departments within your company. IT Service Desk Outsourcing makes sense from a cost perspective and overall client satisfaction.
At Elit Consultants, we have the right resources to deal with different calls for service or troubleshooting from both clients and departments within your enterprise. We’re there for you day or night with 24/7 service desk support. We also employ level 1, 2 and 3 escalation paths so that your highest priority IT issues get fixed first. With our Outsourced IT Helpdesk, you will be amazed at the speed and efficiency of our engineers, designed to make your life easier.
Our Outsourced IT Service Desk offering saves you time and money
As your managed IT services partner, we do more than support your various SaaS applications. Our outsourced IT helpdesk takes responsibility for all your IT-related solutions including NOC, security, the cloud, VoIP, and much more. In addition, we specialize in Cloud IT Services, which includes design, implementation and cloud automation services. Call us today to find out more about our outsourced IT service offering and how we can reduce your overall IT spend and increase your customer satisfaction.
Ready for a change? Try our outsourced IT service desk!
Optimize Your IT Team’s Workload
Having a secure and stable networking infrastructure with 24/7 support frees your internal IT team from being bogged down with service desk tickets, letting them focus on other important tasks that serve your business goals. Moving to an outsourced IT Service Desk may be the best strategic move you make all year with your IT services division.
Watch the video below for more information on the benefits of outsourcing your helpdesk support to us today.